Privacy Policy

1. Introduction

vrenum.app ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our SMS verification services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• • Account registration information (email, password, name)
• • Payment information (processed securely through Paystack)
• • API keys and authentication credentials
• • Support requests and communications

2.2 Information Collected Automatically

• • IP address and device information
• • Browser type and version
• • Pages visited and time spent
• • Referral source
• • Cookies and similar tracking technologies

2.3 SMS Content

We temporarily store SMS content for delivery verification purposes only. SMS content is retained for 24 hours and then permanently deleted. We never share SMS content with third parties.

3. How We Use Your Information

• • Provide and maintain our SMS verification services
• • Process payments and billing
• • Send service updates and security alerts
• • Respond to support requests
• • Improve and optimize our services
• • Comply with legal obligations
• • Prevent fraud and abuse

4. Data Security

We implement comprehensive security measures to protect your data:

• • AES-256 encryption for data at rest
• • TLS 1.2+ encryption for data in transit
• • Regular security audits and penetration testing
• • Secure data centers with redundancy
• • Access controls and authentication
• • Comprehensive audit logging

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

• • Account data: Retained while account is active, deleted upon account deletion
• • SMS content: Deleted after 24 hours
• • Transaction logs: Retained for 7 years for compliance
• • API logs: Retained for 90 days
• • Support tickets: Retained for 2 years

6. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). You have the right to:

• • Access your personal data
• • Correct inaccurate data
• • Request deletion of your data
• • Export your data in a portable format
• • Withdraw consent at any time
• • Lodge a complaint with your data protection authority

You can exercise these rights through your account settings or by contacting us at [email protected].

7. Third-Party Services

We use third-party services for:

• • Payment processing (Paystack)
• • Email delivery (SendGrid)
• • Analytics (Google Analytics)
• • Cloud infrastructure (AWS)

These services have their own privacy policies. We recommend reviewing them.

8. Cookies

We use cookies to:

• • Remember your login information
• • Understand how you use our service
• • Improve user experience
• • Prevent fraud

You can control cookies through your browser settings. Disabling cookies may affect service functionality.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our website. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: